Schedoo

Support

Something not working, or a question about your account? Write to us. A person reads every message.

Email How to reach us

support@ksatalsin.com

We answer within two business days. To save a round trip, tell us:

Common Questions we are asked most

The scanner read the wrong date or time. Every parsed event opens for you to correct before it is saved, so nothing is added behind your back. If a poster is read wrongly again and again, send us the photo: that is the most useful bug report we can get.

It cannot read my language. Recognition covers Latin and Cyrillic out of the box, and Arabic, Chinese, Japanese, Korean, Greek, Thai, Hindi, Marathi, Nepali, Tamil and Telugu as downloads. Add them under Scan languages, about 8 MB each.

Nothing is scanned and no text is sent anywhere. Photos are read on your device. Only the text that comes out of them is sent on to be turned into an event, never the image. See the Privacy Policy.

I want my events on my phone's own calendar. Grant the calendar permission and Schedoo shows what is already on your phone next to its own events, and can write an event back when you ask.

Managing a subscription. Subscriptions are billed by Apple or Google, not by us, so they are cancelled in the App Store or Google Play. Deleting your Schedoo account does not cancel a subscription.

Deleting your account or your data. Both are self-service, in the app under Profile or on the deletion page.

Who makes Schedoo

DeveloperKSATALSIN, S.L.
Tax ID (NIF)B44954568
Company detailsLegal Notice on ksatalsin.com
Emailsupport@ksatalsin.com